Glory's policies and information.
ATTENTION: All international orders must fax a copy of your Credit Card (front and back), and a copy of your Credit Card Statement (showing the billing address) to: FAX: (818) 240-0896
*We only ship to the billing address of the credit card*
Only when we receive this information can we confirm and ship your merchandise.
NOTE: Due to fraudulent orders from Russia, Belgium and Indonesia all orders from said areas will be declined. If you would still like to order, then print out your order sheet and send in a Money order for the total amount in USD. Send your international order to:
GLORY
4659 Hollywood Boulevard
Los Angeles, CA 90027
USA
PH: 323-644-5679
Internet Issues: 818-240-0896
Glory Online Shipping Policy
Most orders that are in stock and received by 11:00 AM Pacific Standard time, Monday through Friday, will be shipped the same day. If an product is on backorder, it will be shipped as soon as it arrives at our warehouse. Glory Online attempts to get your order to you as soon as possible.
Please allow 8-10 weeks delivery time for all special order helmets. Glory attempts to deliver your Davida special order item on time but delivery may be affected by Davida factory production in the UK. Special order helmets from the UK will incur a $45.00 shipping cost. Please contact us for any backorder time estimates.
Glory ships UPS to United States and UPSP internationally. All domestic shipments go UPS Ground unless otherwise selected, all standard charges will apply.
Tracking Your Order
You may track your package by reference number at UPS. Use last 5 digits of your order number as your UPS reference number.
All returns are subject to a 15% restocking fee. No Exceptions.
Returns will only be accepted within 10 business days after receipt of purchase.
Merchandise must be in as-new, re-sellable condition and include original boxes, packing material, accessories, and a copy of the sales invoice.
Davida Products MUST be packed in the original plastic bag and/or inner and outer boxes.
Shipping charges are not refundable.
For items damaged in shipping, contact UPS immediately.
All returns must be shipped back prepaid and insured.
'Special Order' and 'Custom' items are not refundable, this includes Signature Series Helmets and special order Lewis Leather Jackets and Jeans. (Please allow 6-8 weeks delivery time for all special order helmets. Glory attempts to deliver your Davida special order item on time but delivery may be affected by Davida factory production in the UK.)
All products sold by Glory, Sales & Service are guaranteed to the original purchaser to be free from defects in materials and workmanship for a period of one month from the date of purchase. Glory will repair or replace the defective product. This warranty does not cover normal wear and tear, damage caused by accident, misuse, failure to follow instructions, misapplication, alteration or attempted unauthorized repair by anyone other than Glory.
Our Security Safeguard
At Glory we don't just stand behind our merchandise. We also do our
best to provide a safe and convenient online shopping experience. That
means we safeguard the integrity of our customers' credit card information.
If you're not quite comfortable shopping online, or would prefer to
make your purchase via telephone, just give us a call at 1-323-64-GLORY.
We will be happy to take your Glory order right over the phone.
Credit Card Safety
Protecting the safety of your credit card information is important to us. We use Secure Sockets Layer (SSL) technology to protect the security of your credit card information as it is transmitted to us.
SSL is the gold standard in Internet encryption technology, which is a fancy way of saying that it's a highly sophisticated method of scrambling data as it travels from your computer to our website's servers.